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  Post #16 (permalink)   03-13-2009, 11:50 AM
HD Master
Join Date: Jan 2009
Location: India
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Status: engineerroy2008 is offline
Check it is a good knowledge base software, uses it check their site for its functioning.
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  Post #17 (permalink)   03-16-2009, 05:28 AM
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Join Date: Jan 2007
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You can also use Wordpress as Knowledge Base, it is easy to setup and customize.

  Post #18 (permalink)   03-17-2009, 06:30 AM
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Location: Iowa
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I thought thought WHMcs (Complete Solutions) knowledgebase was a well designed and easy for user or the person updating the knowledge.
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  Post #19 (permalink)   05-24-2009, 12:54 PM
HD Newbie
Join Date: Apr 2009
Posts: 6
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Kayako is th best around these days as the other features it has.
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  Post #20 (permalink)   05-24-2009, 02:16 PM
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Location: IL
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Kayako is good, but I perfer WHMCS. WHMCS in my opinion is easier to use and is just overall kick arse.
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  Post #21 (permalink)   05-25-2009, 07:38 AM
HD Newbie
Join Date: May 2009
Location: India
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Status: fun99 is offline
We would like to suggest WHMCS for Billing and Support
Thanks :)

  Post #22 (permalink)   05-25-2009, 08:15 AM
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Join Date: Mar 2009
Location: Salt Lake City, UT
Posts: 663

Status: siforek is offline
Originally Posted by ozlemtekin View Post
use cerberus
Ever since I was with BH I'vev liked cerberus. Kayako is better IMO
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  Post #23 (permalink)   08-11-2009, 11:13 AM
HD Newbie
Join Date: Jul 2009
Posts: 49

Status: kvchosting is offline
Yes, I would suggest WHMCS or Cerebrus as these two are the best softwares used other than kayako. Both are easier to use and friendly.
Thank you,

  Post #24 (permalink)   09-03-2009, 10:54 AM
HD Newbie
Join Date: Sep 2009
Posts: 7

Status: jeswinaugustine is offline
from my experience i would suggest HelpExec for sure

  Post #25 (permalink)   09-03-2009, 10:57 AM
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Join Date: Jul 2009
Location: Halifax, Canada
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I have used Kayako in the past and, while intensely pricey, it is great software. The KB in WHMCS is also great, though with fewer features, and comes at a much better price.
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  Post #26 (permalink)   09-11-2009, 01:16 PM
HD Newbie
Join Date: Aug 2009
Location: Indianapolis, IN
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The knowledge base system in WHMCS works really well

  Post #27 (permalink)   09-13-2009, 01:44 PM
HD Newbie
Join Date: Sep 2009
Posts: 26

Status: jpatton is offline
We are currently using WHMCS. The built in FAQ defiantly works well enough to meet our needs.

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  Post #28 (permalink)   09-13-2009, 02:20 PM
HD Addict
Join Date: Sep 2009
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I recommend WHMCS for billing and Kayakoo for supporting.
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  Post #29 (permalink)   09-13-2009, 05:44 PM
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Join Date: May 2009
Location: Florida, USA
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We use WHMCS and are very pleased. I don't see any reason to use an outside knowledgebase software when WHMCS already has a great one built inside, along with everything else you might need. I love Matt and his wonderful software!
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