Originally Posted by here-host
Tawk.to is not bad, but there have some issues around it. The plus of the tawk is that is free and you can add some addons from their platform. It has mobile and desktop application.
What issues have you noticed?
So far tawk.to has been fantastic in our use case. It can be tweaked how you want, has unlimited seats, you can even automate a complete chat experience when offline.
The team at tawk.to is constantly updating the software, clients already find it familiar because so many other companies also utilise it and they have fantastic add ons such as employ a live chat rep for $1 a hour.
We have trialed many chat agents and thus far, tawk.to surpasses all we have used.