I have tried so many different live chat systems, but the one that I do enjoy using and like is tawk.to it is a great system, and also has an ios app in which goes to my phone when someone requests live chat. I also get notifications when I receive visitors to my website and I know which pages of the website the guest is on.
I have strong opinions about livechat software since I clock 50-60 hours a week in it.
Previously in this thread I stated that I liked Livechatinc.com's chat product. I kinda still do, but I think it has declined significantly over the years in reliability, while adding no major features. At a price tag of $40/month per seat that just seems unacceptable to me. I've even actually had some features go missing that I used to use, only to find they've moved further down the pay wall.
I just switched us over to tawk.to and so far I'm pretty pleased, especially at the price. The only thing killing me about tawk.to so far is that there's no auto-pickup to the livechat. You have to pick up a ringing chat like a phone. If I'm at my desk and marked available, I just want it to throw me into the chat without the process of picking each one up individually.
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