Originally Posted by Host-Hunters
the only downside I can find is the you have to be logged in at the site.
I tried Tawk.to and liked it and now have it running if 3 of my sites. i am not logged in to their site and they are all showing online. i just downloaded the windows desktop app and have that open (minimised).
I find it better than the WHMCS live Chat as its free for as many sites as you want and as many agents or concurrent chats as you want. also visitors can submit files (which you cant with the WHMCS one) also visitors can print a transcript or have a transcript emailed to themselves.
so for me its +1 for Tawk.to