DonHouston
New member
Ok, I have seen the stories on most of the forums that deal with the hosting industry. And we are struggling so I am curious if this is the problem. We could be considered a bargain company. But I have never felt like not helping someone because someone pays a small amount. In fact I believe in the Sam Walton Idea, meaning I listen to customers and suggestions to make our company better. Now I am not going to say we go out and get everything a client may ask for, some stuff we just feel are not a good idea at this point, but we do look at all the requests that come in. I have always prided my self in customer service and I am a firm believer in treat others the way you want to be treated.
With all this being said, why are we still having problems. I mean I am not here to say this company or that company is bad, I never have and never will. I said this once in this industry, most hosts communicate on the forums and I am sure some of the companies have become friends. So I am not going to bad mouth a fellow entrepreneur. For the companies that put the bad taste in peoples mouth, well like everything you have those who are interested in money and thats it. But I am not money driven. Now I am not saying that I would not like to be able to make this company support myself, hell thats what we are in business for. What I mean by saying money driven is I know that a client pays for a service. And I will do my best to provide the best service possible. So what can I do to try to survive? I am open to suggestions and comments and if your are a client looking for service and your reading this, What do you look for. I would really like to hear your opinions on this.
Thanks
Don
With all this being said, why are we still having problems. I mean I am not here to say this company or that company is bad, I never have and never will. I said this once in this industry, most hosts communicate on the forums and I am sure some of the companies have become friends. So I am not going to bad mouth a fellow entrepreneur. For the companies that put the bad taste in peoples mouth, well like everything you have those who are interested in money and thats it. But I am not money driven. Now I am not saying that I would not like to be able to make this company support myself, hell thats what we are in business for. What I mean by saying money driven is I know that a client pays for a service. And I will do my best to provide the best service possible. So what can I do to try to survive? I am open to suggestions and comments and if your are a client looking for service and your reading this, What do you look for. I would really like to hear your opinions on this.
Thanks
Don