*** DO NOT REPLY TO THIS POST. REPLIES WILL NOT BE MONITORED. ***
Are you looking for a demanding and challenging job with an established web hosting and dedicated server provider? Do you work well under high stress situations? DediCentral has the job for you! We are presently recruiting experienced and dedicated support technicians of all skill levels. From the basic reboot request handler to the advanced support technician or server admin, DediCentral wants YOU!
Duties and Responsibilities
- Work as a team player to answer support tickets.
- Submit customer reboot requests to the appropriate datacenter.
- Assist in new server deployments, security, and other tasks.
- Handle abuse complaints received and notify customers of violations.
- Work with our datacentesr to resolve abuse complaints promptly.
Requirements and Prerequisites
All applicants must:
- Have a minimum 1 year experience in web hosting and cPanel with professional references to back your experience and work ethics up.
- Submit a signed non-disclosure agreement and driver's license for verification.
- Be able to work in a high stress environment with demanding management.
- Remain polite, courteous, and professional at all times. Remember that your actions outside your working times affect your reputation, and ours.
- Be able to work during set hours and answer tickets within 1 hour at all times during their shift.
- Be team players with respect for management. Insubordination is not tolerated.
- Speak fluent English with few or no spelling or gramatical errors.
Software Used
Support System: Cerberus Helpdesk
Billing System: ModernBill
Job Details
Payment rate is per ticket ONLY and depends on experience. Do not ask for hourly pay or salary, because you will NOT get it. Applications will be reviewed by the management team as they are received. Not all applications will receive a reply. We will only reply to applications that we are interested in. If you do not meet our requirements or do not submit all required information, we will simply close your application. If you do not receive a reply within 72 hours of submitting your application, you should assume it was denied.
Ready To Apply?
All applications must be submitted via e-mail to jobs[at]dedicentral.com. Applications received via direct administration email or instant messenger will be declined. Do not reply to this post as replies are not monitored. Replying will only diminish your chances of getting a job as you cannot follow instructions.
All applications MUST INCLUDE:
- A resume with previous hosting experiences and professional references.
- Desired per ticket rate for tickets answered.
- Age and Date of Birth (for simple verification)
ANY APPLICATION THAT DOES NOT MEET OUR REQUIREMENTS WILL BE DENIED WITHOUT REPLY. WE NEED TECHS THAT CAN FOLLOW INSTRUCTIONS.
Are you looking for a demanding and challenging job with an established web hosting and dedicated server provider? Do you work well under high stress situations? DediCentral has the job for you! We are presently recruiting experienced and dedicated support technicians of all skill levels. From the basic reboot request handler to the advanced support technician or server admin, DediCentral wants YOU!
Duties and Responsibilities
- Work as a team player to answer support tickets.
- Submit customer reboot requests to the appropriate datacenter.
- Assist in new server deployments, security, and other tasks.
- Handle abuse complaints received and notify customers of violations.
- Work with our datacentesr to resolve abuse complaints promptly.
Requirements and Prerequisites
All applicants must:
- Have a minimum 1 year experience in web hosting and cPanel with professional references to back your experience and work ethics up.
- Submit a signed non-disclosure agreement and driver's license for verification.
- Be able to work in a high stress environment with demanding management.
- Remain polite, courteous, and professional at all times. Remember that your actions outside your working times affect your reputation, and ours.
- Be able to work during set hours and answer tickets within 1 hour at all times during their shift.
- Be team players with respect for management. Insubordination is not tolerated.
- Speak fluent English with few or no spelling or gramatical errors.
Software Used
Support System: Cerberus Helpdesk
Billing System: ModernBill
Job Details
Payment rate is per ticket ONLY and depends on experience. Do not ask for hourly pay or salary, because you will NOT get it. Applications will be reviewed by the management team as they are received. Not all applications will receive a reply. We will only reply to applications that we are interested in. If you do not meet our requirements or do not submit all required information, we will simply close your application. If you do not receive a reply within 72 hours of submitting your application, you should assume it was denied.
Ready To Apply?
All applications must be submitted via e-mail to jobs[at]dedicentral.com. Applications received via direct administration email or instant messenger will be declined. Do not reply to this post as replies are not monitored. Replying will only diminish your chances of getting a job as you cannot follow instructions.
All applications MUST INCLUDE:
- A resume with previous hosting experiences and professional references.
- Desired per ticket rate for tickets answered.
- Age and Date of Birth (for simple verification)
ANY APPLICATION THAT DOES NOT MEET OUR REQUIREMENTS WILL BE DENIED WITHOUT REPLY. WE NEED TECHS THAT CAN FOLLOW INSTRUCTIONS.
