We're seeing a bit of a trend, where customers don't pay, get suspended then ask to be unsuspended with promise of payment at a later date.
We've often unsuspended long running customers, but we're seeing people with very little history do this.
Is this a common thing for others hosts too?
If so how do you deal with it without looking mean?
We've often unsuspended long running customers, but we're seeing people with very little history do this.
Is this a common thing for others hosts too?
If so how do you deal with it without looking mean?