Features you expect from a reseller account?

[arbet]

What minimum features do you expect to have at a reseller hosting account?

What features you consider are premium and are willing to pay more for?

I am not talking about disk space, bandwidth, email accounts and all the features available in a standard cPanel install. I am talking about features such as free templates, Fantastico installer, Private NS...

 

[Hosting India]

When you think of the reseller hosting, you atleast get the following,

Unlimited Subdomains and domains,
Unlimited MySQL Databases,
Unlimited Email Forwarders,
FREE CGI scripts,
FREE Search engine submission,
Free Chatroom,
Free web based admin panel,
Free Perl Module Installs,
Free ENOM Domain Reseller Account

Diskspace will be dependent on your Package + you should see the uptime and the support i.e 24x7x365.

 

[thewebedge]

Hi,

I believe these features should be there for a reseller account.

Controlpanel
FTP Accounts
Frontpage Extension
File Manager
Website Statistics
Custom Error Pages
POP3 accounts
Auto responders
Webmail
Spam assassin
Forwarder
number of Domains
Siubdomains
database
24x7 Support

 

[PowerDot]

For a valued account the minimum extra features are:

private nameservers
Fantastico (if cPanel)
a great free billing system (such as WHMCS, clientexec, etc..)

Hopes this helps you out.
Success!

 

[ultimahosts]

99.9% uptime is important too.

 

[innostorm]

a lot of people love dedicated reseller support as well

 

[arbet]

a lot of people love dedicated reseller support as well

You mean reseller hosting companies supporting the customers' clients as well?

 

[handsonhosting]

FrontPage Extensions? Are people really still using this?

We abandoned Extensions when Microsoft abandoned FrontPage and our users haven't had any issues. We do have WebDav enabled for connections with Expressions or the later versions of the old FrontPage, but since the software is no longer supported having software on the server can be a potential security risk.

Certanly not PCI Compliant running software that is not supported!

Are you really seeing a demand for FrontPage Extensions?

 

[OwlMan]

The private NS is definitely a must as well as customer support for the reseller's customers. Also, I agree that FrontPage Extensions are pretty much useless nowadays as FrontPage is not only outdated but inefficient to begin with.

 

[IkY0294]

Free Chatroom
QUOTE]

What do you mean by Free Chat Room?

 

[thewebhostingdi]

Free chat rooms means Yahoo Messenger or any other free online chatting software. Generally web hosts do not allow to install chat rooms in your domain.

 

[DrVPS]

cPanel/WHM 11 Control Panel
Fantastico Deluxe Auto-Installer
99.5% Uptime Guarantee
30 Day Moneyback Guarantee
24/7/365 Helpdesk Support
FrontPage Extensions
Shared SSL
AWStats (Real Time)
Private Name Servers
FREE! Enom Domain Reseller Account
NO! Setup Fees

 

[Hosting India]

You mean reseller hosting companies supporting the customers' clients as well?

Yes :smash:

The Reseller hosting companies do provide the support for the clients of the customers.

 

[Techlusa]

WHM to create cPanel account's

 

[The-Pixel]

99.9% uptime is important too.

You can say 99.9% uptime till your blue in the face but fact of the matter is if they don't stand behind the uptime its nothing. Something such as an SLA (Service Level Agreement) would be ideal.

 

[HostAmigo]

Uptime and support are the most important IMO.
Also account limit of the reseller (unlimited)

 

[whwrobert]

24x7 Live Support
99.9% UpTime Guarantee
30 Day Money Back Guarantee
Seperate Cpanel access for your clients.
FREE Online Site Builder
FREE Fantastico Installer will all latest PHP scripts.
FREE Hosting duration with all plans for yearly billing cycle.
FREE & instant Account Setup
FREE Private Name Servers
Easy Domain Transfer
Free site transfers of all sites under reseller account from old provider to us within hours free of cost.

 

[diyroberts]

excellent features here. I'm glad we have them all!

 

[Polluxspace]

Best service, quality hosting, good uptime, free billing software, SSL certs, Free static IP's and if possible end user support.

 

[supportfacility]

99.9% uptime, 24x7 support (including end user support), billing software , thats all I would look for.