We are currently running over 100 hardware appliances and servers at our operation, some with different CP's for virtual hosting, VPS's, dedicated servers, routers, switches, firewalls, power strips, etc.
All this hardware implies an incredible amount of sensitive data that is necessary to have at hand at all times and at all places.
IP's, switches info, routers info, passwords, software installed on each server, Linux procedures, etc. etc. etc. etc.
We need an "Administration Online Knowledge Base" so all (or any) our staff can react quickly to solve any problem that might arise, even if the guy "that knows" is on vacation.
We use HostBill as our Billing and Support software right now, it has a public knowledge base, but it lacks an admin-only KB.
To handle all this we have several TXT and Xcel files right now, but we would love to have an online solution... where we would be certain that it will be safe and available to our staff at all times from anywhere they might be.
So, how do you handle your business private data?
Any recommendations will be greatly appreciated.
Regards,
All this hardware implies an incredible amount of sensitive data that is necessary to have at hand at all times and at all places.
IP's, switches info, routers info, passwords, software installed on each server, Linux procedures, etc. etc. etc. etc.
We need an "Administration Online Knowledge Base" so all (or any) our staff can react quickly to solve any problem that might arise, even if the guy "that knows" is on vacation.
We use HostBill as our Billing and Support software right now, it has a public knowledge base, but it lacks an admin-only KB.
To handle all this we have several TXT and Xcel files right now, but we would love to have an online solution... where we would be certain that it will be safe and available to our staff at all times from anywhere they might be.
So, how do you handle your business private data?
Any recommendations will be greatly appreciated.
Regards,