easyhostmedia
Well-known member
I have run a hosting business for the last 11 yrs.
i have a client sign up 18 months ago and their latest invoice remained unpaid for 2 months when they suddenly renewed then 2 days later i get this email
which after checking by myself and the DC this is proven 100% correct so immediatly terminated the account and marked the client as fraud as its a clear breach of our TOS wehich it would with most hosts i know.
today i get this message through support ticket when he used a different email and IP ( which i have blocked)
neither to say that when i termanated his account as he also got his domain through my domain account i locked the domain.
so he now wants the domain and a refund which i will not provide due to him breaching our TOS. i suppose he wants these so he can take to another host to do the same thing.
i have a client sign up 18 months ago and their latest invoice remained unpaid for 2 months when they suddenly renewed then 2 days later i get this email
From: SecurityOperations@
Sent: Monday, November 07, 2011 9:02 PM
To: support@ ; abusenoc@
Cc: DC-OPS
Subject: [!! SPAM] Phish redirection site on your network (74.117.237.175) (MM #127586)
To Whom It May Concern:
It has come to our attention that you are hosting a redirection site
that points to a fraudulent "phish" website, which is attempting to
steal account information from customers of Western Union.
The redirection URL that points to the fraudulent site is as follows:
http://squom.com/simg/index.html
The IP address hosting the redirection site is 74.117.237.175.
The landing URL that is being redirected to is:
http://squom.com/.ssl/www.westernunion.com/online/indexa.php
Please investigate and shut down this site immediately.
If possible, please send us a copy of any fraudulent files or relevant
excerpts of log files regarding this case.
Should you have any questions, please call us at +1-301-515-0820.
Thank you,
Konata Jackson
MM Ops Center
Note: As part of this action, we request that you redirect traffic to
an educational website provided by the Anti-Phishing Working Group
(APWG) at http://education.apwg.org/r/en/index.html. Information
about implementing a redirect to this page can be found at
http://education.apwg.org/r/how_to.html.
which after checking by myself and the DC this is proven 100% correct so immediatly terminated the account and marked the client as fraud as its a clear breach of our TOS wehich it would with most hosts i know.
today i get this message through support ticket when he used a different email and IP ( which i have blocked)
10/11/2011 07:53
I would like to know why my account has been terminated two days after i have paid to renew.?
This is not on as i hve not broke any terms or conditions.
I cant get through to anyone one the phone number supplied so i am getting very fustrated,
Sort it out asap please or send me my epp code and a refund.
Thanks
neither to say that when i termanated his account as he also got his domain through my domain account i locked the domain.
so he now wants the domain and a refund which i will not provide due to him breaching our TOS. i suppose he wants these so he can take to another host to do the same thing.
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