I was just contemplating how some providers seem to be passing on an opportunity to showcase the value-add services that they offer.
Just throwing this out for discussion: What do you consider to be a value-add service?
Your thoughts?
Just throwing this out for discussion: What do you consider to be a value-add service?
- Information about your customer support team on your website? I read a ton of profiles about owners, vice presidents and managers, but very little about the teams directly responsible for resolving day-to-day server issues. Possibly info related to response and resolution times? Certifications? Years of experience?
- Content telling prospects/clients that you have a Knowledgebase, what's in it and how to utilize it.
Your thoughts?