Do you outsource your customer service or have people do it where you are? I'm trying to decide how to set ours up, and I know it's cheaper to route it elsewhere.
I hesitate though, because it can be a terrible experience (on the customer side) to call for help and speak with someone who doesn't speak your language (English) as their first language.
I hesitate though, because it can be a terrible experience (on the customer side) to call for help and speak with someone who doesn't speak your language (English) as their first language.