Winlogical.com Worst Customer Service

[bornhighonlife]

It seems they have one person working there. They used to answer questions within a couple of hours, now I don't get a reply to my technical issues for days. I have a reseller plan, and my clients need things up and running. I can't get anything to work right off the first try of setting it up. Put in a question about secure folders several days ago, still no answer.


Anyone else having problems with them? Also anyone can recommend a coldfusion hosting reseller company?

 

[graviton]

What method are you using to contact them? I've always gotten extremely fast responses from WinLogical. Try opening a support ticket on the WinLogical support page and placing the priority as 'urgent'.

www.winlogical.com/support/index.php

This is what works the fastest for me.

 

[Equinox]

I think this thread might be in the wrong Forum, but I'm not sure...This isn't really a 'review' more than a 'request for advice'. I'll let the MODs decide on this one
Regards,
~Equinox

 

[IronCladonkey]

wow. thanks for that piece of valuable info ben.

 

[Equinox]

haha...*laughs @ sarcasm*

 

[IronCladonkey]

man.. are you spamming?that's unacceptable behaviour from a HD Mod candidate.

 

[ldcdc]

I feel this is the right forum for the thread. The OP shares his experience with the host and then wonders if he's the only one having such issues with them.

 

[Equinox]

ok, thanks for clearing that up Dan. I just thought it was more of a discussion topic...sorry for running away with the thread a little bit!
~Equinox