Do they have some sort of network uptime guarantee?
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100% Network Guarantee: Colo4 offers a 100% uptime guarantee on all network related services (i.e. bandwidth, routers, switches, and cabling). The 100% uptime guarantee is applicable to all network services delivered to customers via HSRP and dual network drops.
Customer credits are equal to one day's usage for every hour of outage, not to exceed one month's recurring charges.
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