Customer Service and Support Issues

A forum for discussing customer service and support issues from support software to advice about supporting your customers.

Filters

The mile long ticket run

Replies: 4

Views: 2,373

Apr 22, 2013

GCSolutions

G

A

Softaculous Version 4.1.8

Replies: 9

Views: 3,289

Apr 16, 2013

easyhostmedia

P

WordPress Brute Force Attack

Replies: 2

Views: 4,054

Apr 11, 2013

HostLeet

Provider has server problem and restores site from August 2012 w/o informing client

Replies: 8

Views: 3,202

Apr 2, 2013

itsmir

I

D

affordable Live chat software?

6 7 8

Replies: 156

Views: 27,379

Mar 30, 2013

Dedicatedslots

D

A

Most requested ?

Replies: 1

Views: 2,014

Mar 21, 2013

Collabora

C

L

Providers beware Email brute forece attack

Replies: 0

Views: 1,815

Mar 6, 2013

lowesthost

L

A

Customer request, dinky vps

Replies: 2

Views: 2,218

Feb 25, 2013

Acalita

A

WordPress Security Recommendations?

Replies: 15

Views: 4,755

Jan 12, 2013

adarshhost

A

H

Uptime Guarantee - Good or Bad Idea?

4 5 6

Replies: 112

Views: 21,834

Jan 4, 2013

Hypernia

H

J

FAQ as a Sales Tool

2

Replies: 26

Views: 6,096

Dec 26, 2012

WeLoveServers

W

J

How much resources are your clients using?

2

Replies: 27

Views: 10,703

Dec 23, 2012

solarishosting

S

S

How much have you earned on hosting

2

Replies: 24

Views: 5,726

Dec 22, 2012

easyhostmedia

L

Levels Of Support - What Do They Do?

Replies: 19

Views: 4,977

Dec 4, 2012

micronetvps

M

P

How About livezilla ?

4 5 6

Replies: 100

Views: 26,547

Sep 5, 2012

easyhostmedia

J

WHMCS Ticket System or Kayako?

3 4 5

Replies: 86

Views: 22,293

Aug 2, 2012

TmzHosting

T

Known fraud man

2

Replies: 26

Views: 6,358

Jun 2, 2012

easyhostmedia

C

HelpDesk software

2

Replies: 28

Views: 7,278

May 27, 2012

livetecshosting

L

L

Support System

2 3

Replies: 47

Views: 12,235

May 27, 2012

livetecshosting

L

A

Support Software

Replies: 19

Views: 6,885

May 13, 2012

keshavmhin23

K

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