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  Post #16 (permalink)   04-16-2013, 02:23 AM
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i am confused

1) at the top of you main page you have starting at $7, but then the plans actually start at $4.95

2) in the top banner you state 300GB transfer, yet lower down your $7 plan shows 450GB transfer

3) your TOS and sitemap just take me back to the top of your main page

4) i would reduce the sitelock badge by at least 50%

5) i would also try and get your forum integrated into you main site rather than take users away from your site
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  Post #17 (permalink)   04-16-2013, 09:14 AM
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I didn't even see the forum link. I agree it needs to look more like the home page.
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  Post #18 (permalink)   04-19-2013, 06:19 PM
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It looks very nice and easy to navigate. The forum is quite quiet. It gives a somewhat left out impression. But other than that it's good!
 
 
 


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  Post #19 (permalink)   04-23-2013, 05:50 PM
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Thanks Guys regarding the feedback we were testing new skin and somehow we left out some link weird.

Will fix it thanks.
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  Post #20 (permalink)   05-05-2013, 12:39 PM
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The live chat pop-up is a bit of a nuisance. It kept on popping up for me even though I pressed close.
Personally, can't you just stop pop-ups because if I wanted to chat live I can see from the sidebar, so what's the need of a pop-up?
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  Post #21 (permalink)   05-05-2013, 12:47 PM
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Quote:
Originally Posted by Prime Host View Post
The live chat pop-up is a bit of a nuisance. It kept on popping up for me even though I pressed close.
Personally, can't you just stop pop-ups because if I wanted to chat live I can see from the sidebar, so what's the need of a pop-up?
Hello,


Thanks for the reply, it our sales team trying to get people who have question regarding our service.

Thanks
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  Post #22 (permalink)   05-05-2013, 12:55 PM
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Quote:
Originally Posted by GelHost-Basil View Post
Hello,


Thanks for the reply, it our sales team trying to get people who have question regarding our service.

Thanks
but if the pop up works like most, when it is closed the admins/sales team should see it as closed, so therefore should not try and open it again, this is bad practice.
We use the WHMCS live chat and if this is closed/declined then the chat cannot be requested again during the same session.
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  Post #23 (permalink)   05-21-2013, 09:55 AM
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Quote:
Originally Posted by easyhostmedia View Post
but if the pop up works like most, when it is closed the admins/sales team should see it as closed, so therefore should not try and open it again, this is bad practice.
We use the WHMCS live chat and if this is closed/declined then the chat cannot be requested again during the same session.
Indeed. No user wants to be pestered. Many like to browse in peace and ask questions at the time of their choosing. BTW...the site isn't loading for me.
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  Post #24 (permalink)   05-21-2013, 08:19 PM
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Quote:
Originally Posted by theprimehost View Post
Indeed. No user wants to be pestered. Many like to browse in peace and ask questions at the time of their choosing. BTW...the site isn't loading for me.

Hello,

The site is working fine by end and server been up for last 8 months with out any down time. Weird i must say .
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  Post #25 (permalink)   05-22-2013, 07:36 AM
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How do you pronounce your name. Is it G as in Gary or G and in Jelly?
 
 
 


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  Post #26 (permalink)   05-22-2013, 08:27 AM
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Quote:
Originally Posted by GelHost-Basil View Post
Hello,

The site is working fine by end and server been up for last 8 months with out any down time. Weird i must say .

Your website is down.

Quote:
Error Missing nameservers reported by parent FAIL: The following nameservers are listed at your nameservers as nameservers for your domain, but are not listed at the parent nameservers (see RFC2181 5.4.1). You need to make sure that these nameservers are working.If they are not working ok, you may have problems!
ns1.server.com
ns2.server.com
Error

Missing nameservers reported by your nameservers ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
ns4.gelhost.com
ns3.gelhost.com
This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).
You have a wrong configuration in DNS.

Look here:

http://intodns.com/gelhost.com

regards
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  Post #27 (permalink)   05-22-2013, 11:42 AM
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Quote:
Originally Posted by rowebca View Post
Your website is down.



You have a wrong configuration in DNS.

Look here:

http://intodns.com/gelhost.com

regards
Thank you for pointing it out, we appreciate that and we will fix it.

Thanks
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  Post #28 (permalink)   05-23-2013, 08:31 AM
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Hello,

Thank you for the feed back and we have fixed the error.

Thanks
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  Post #29 (permalink)   05-23-2013, 10:11 AM
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You really should change the starting at as it is confusing.
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  Post #30 (permalink)   05-23-2013, 01:55 PM
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Quote:
Originally Posted by bunnykins View Post
You really should change the starting at as it is confusing.
I agree as now lit looks like your bronze 25GB Of Diskspace starts at $4.95 when in fact it is only $4.95 so no need for 'starting at'
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