Well done, Chris. When first going to your home page, my eye is immediately drawn to your message about your focus on support. Very crisp, clean and to the point.
The one criticism I have is that you don't make it easy to compare your regular and your premium plans. While you mention
some of the added features in your opening paragraphs at
http://www.rochenhost.com/premium-ho...eller-hosting/ and
http://www.rochenhost.com/premium-ho...omain-hosting/ , your wording suggests that the complete list of features is more than what is mentioned. IMO, you should have a "Compare Plans" page in which you list all features in a comparison table, and show the plans' features side by side in the table.
Vito