Originally Posted by nabeez
I will mention for example hostjury.com everyone knows who is running this site and knows they are trustworthy
Also ReviewsGurus.com a site that I'm personally running for 4 years now trying to stand by the user side. How do you know this is different? Simple:
- try to post a review & rating about a host and see how the rank will change accordingly in the next GuruScore update (which is every night).
- And the hosts that are paying for a top placement are marked expectantly as "Sponsored" and their GuruScore remains as is. providers tried so hard to pay to get a higher score but they couldn't (you can ask around about the GuruScore)
- You can easily find a webhost that is in the top of the list that doesn't pay commission at all! only because it's a good host.
How can you claim HostJury and ReviewsGurus to be anywhere close to being trustworthy? How can you state that you stand by the user side when neither HJ nor your website does any kind of verification of reviews? Where is the authenticity of those reviews? Any company can send an army of their clients (or paid writers) to these sites and get positive reviews listed tomorrow, which completely discredits the score system. An "expert review" is nothing more than a summary and carries no value to me as a potential client. A sign up process in general is very much the same with every company, so what kind of long-term experience can you really take from it?
So I am not sure how you can claim that "we test each product thoroughly and give high marks to only the very best". Can you share with is what this testing process consists of? Apart, of course, from opening an account when the company is aware of it.
Let's look at this one in particular:
I found SiteGround’s network and server hardware to be extremely reliable. I’ve not had a single instance of downtime caused by network issues or server maintenance. Very reliable!
I use a premium service uptime monitoring tool and have not experienced any downtime to speak of with SiteGround. I’ve found their network to be as rock solid as their support team.
How did you test their reliability and update? What software did you use? Can you provide the logs for that? How long did you have an active account for?
Support from SiteGround can be found via an online help desk or a toll free telephone number. On average, SiteGround has responded to all of my questions within ten minutes and has gone out of their way to assist me whenever I have called on them.
How many questions did you ask them? What kind of questions? Did you save the screenshots of those tickets that you can share with us to see what response times were and how they were answered?
I purchased my hosting plan with a credit card and chose to pay by the year. I was not billed for any services I had not ordered and my bill was accurate and well detailed.
What I, as a consumer, want to know is not how you paid for an account (with a credit card or by PayPal), but whether you had any issues with getting a refund according to their money-back guarantee policy and how long did it take them to process it. For that, of course, you should have sign up anonymously with a company (without letting them know) with your real credit card and then seek a money-back for any kind of technical issue you've experienced, or just a full refund if it was within their 15-30 day money back period.
I just went ahead and posted two fake reviews on random companies to HostJury and ReviewsGurus. Both reviews were posted instantly, no questions asked. At least HostJury tries to claim they "verify URLs" (which they don't because I didn't specify a correct one). ReviewsGurus doesn't do anything at all.
So with all due respect, named websites are nothing more than a part of the overall "top 10 list" noise, driven by affiliate programs.