Live Chat Software

[hysteriaweb]

I have been using a free live chat program from www.multisoftgroup.com, I am sure this can benefit many of the users on this forum. What does everyone else use?

 

[hostivo]

Thats not bad! They have nice customer support.

I use www.helpcenterlive.com it is one of the best I have seen. Other than that you will have to go with a paid live help script.

Best regards.

Ryan

 

[Jonathanyates1]

I use www.helpcenterlive.com too its seem be the best around and free too

 

[Rivisio]

thanks guys, this has helped me out. I think I finally found Live Chat software that works for what I want it to.

 

[hostivo]

Glad to hear that!

Good luck!

Ryan

 

[niyogi]

We've used at least 15 different chat clients (including the mentioned HCL) and of them all, the company favorite has been ClickChatSold (http://www.clickchatsold.com).

Some call them pricey (at $20/month) but I think that the ROI from a solid chat tool justifies the expenditure.

Roj

 

[portal]

We use Kayako's Live Response. It does all we want it to do.

 

[niyogi]

Except that with LiveResponse, it pops it in your face whether you want it to or not. :-/

Roj

 

[Rivisio]

but wouldn't you want it to because it's supposed to be live and your supposed to answer the guys question as soon as possible are you not?

 

[frattay22]

Bold Chat any good? I see someone using that...

 

[talkwebhosts.co]

Bold Chat is great! But beware of live chat because some of the visitors you get will pick your brain until it explodes.

 

[frattay22]

What is wrong with that... oh yeah forgot T=M

 

[megri]

I have tried many free software but finally I settled at PHPLive which is excellent

 

[talkwebhosts.co]

I have tried many free software but finally I settled at PHPLive which is excellent

Hello megri,

Thanks for joining the forum, although I don't currently use PHPLive I have hard that it is a great application and has many functions that the free programs do not have. We look forward to more of your posts!

 

[imported_blacknight]

PHPLive is a popular choice.
The Kayako one seems to be very slow from what I've seen

The only thing about live chat software is that you need to have someone there to deal with queries all day plus you have a certain number of muppets who enjoy hassling live chat users when they are bored.

 

[Rivisio]

personally, I rather do both a support ticket system and live chat. that way if noone is online to do live chat theres usually always someone checking the support desk every couple of minutes

 

[hostwwnet]

HelpCenter Live works the best for me, it is very cusomizeable to.

 

[ashokuh]

chat

hello
i use bold chat for my site www.purohits.com

it is really good

 

[jethost]

Hi

I use www.providesupport.com It has a really good downloadable windows program to talk to your vistors, or you can login from the web.

Talk to them on live help and im sure they will give you a great deal!

Thxs,

Philip

 

[talkwebhosts.co]

Tell us more about this great deal! What did they provide you?