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  Post #1 (permalink)   08-24-2008, 07:51 PM
HD Newbie
Join Date: Aug 2008
Posts: 3

Status: lsf85 is offline
I am currently managing a site,
and when I enter the address it shows:

Not Found
The requested URL / was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.37 Server at Port 80


may I know if this is the domain problem or server problem?
I had registered my domain name under netfirms.

Thanks very much if someone would help me

  Post #2 (permalink)   08-25-2008, 05:35 AM
HD Newbie
Join Date: Aug 2008
Posts: 4

Status: harsha is offline
I too have a website where not at all facing any problem my clints are happy with the service iam providing to them This is possible by server uptime all the time so do you want your website to work all d time go for ************.

  Post #3 (permalink)   08-25-2008, 08:15 PM
HD Amateur
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Join Date: Feb 2008
Posts: 52

Status: diligent is offline
Are you hosting with netfirms as well, or you just registered the domain there?

If the domain is pointing to the correct nameservers, I'd say its most likely a server problem.
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  Post #4 (permalink)   08-26-2008, 01:03 AM
Account Disabled
Join Date: May 2008
Posts: 292

Status: ~ServerPoint~ is offline
Agreed - you need to wait, because it can take up to 72 hours with NS changes

  Post #5 (permalink)   08-26-2008, 09:50 AM
HD Addict
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Join Date: Jan 2008
Location: Maine, USA
Posts: 226

Status: purple is offline
I just registered my domains the other day (finally) and had to wait the excrutiatingly long time while the nameservers switched from GoDaddy to my hosting. I thought I'd die while waiting. But I made myself not keep checking and when I got up in the morning (about 48 hours after purchase) they were all set.

  Post #6 (permalink)   08-26-2008, 06:19 PM
HD Newbie
Join Date: Aug 2008
Posts: 3

Status: lsf85 is offline
Thanks so much for the replies.
I registered the domain name under and directed the name server to site5. 2 days ago I had change the name server under netfirms, and now the problem is:


The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.


Is there anyway to find out where to problem is and make the website work. Sorry because I am quite new with these.

  Post #7 (permalink)   08-26-2008, 06:32 PM
HD Guru
Join Date: Dec 2003
Posts: 570

Status: Lesli is offline
Contact your host and ask for assistance. They may direct you back to netfirms to see what the problem is, or they may be able to point out the problem.

What is the domain name in question?
Lesli Schauf, TLM Network
Linux and Windows Shared Hosting since 2002: Scribehost

  Post #8 (permalink)   08-26-2008, 06:51 PM
HD Management Staff
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Join Date: Apr 2003
Posts: 9,873

Status: Artashes is online now
In addition to what Lesli said above, in some instances, you have to set host and IP addresses manually with your registrar. I ran into similar issue once and I had to manually input nameservers and corresponding IPs into the system, by doing so I "registered" hostnames.

I am not saying that this is the solution in your case, but I would ask your hosting provider for assistance. They might not have set the DNS properly, thus their DNS might not be running. This is the service that publishes the IP address for a domain name (i.e. much like a telephone directory. (If you don't know someone's phone number, you look it up in the directory. If you don't have a directory, like when your DNS service is down, names cannot be resolved to IPs.)

  Post #9 (permalink)   09-02-2008, 06:02 PM
HD Newbie
Join Date: Aug 2008
Posts: 3

Status: lsf85 is offline
i had contacted the server, and it turns out to be the directory problem. Thank u all so much for the replies!

  Post #10 (permalink)   09-03-2008, 08:02 AM
HD Guru
Join Date: Sep 2005
Location: England
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Glad to hear all is fixed!

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