Hello all. I'm hoping someone can give me a link or more info on how to report a host/hosting company? I've got action started via the BBB (www.bbb.org
), but isn't there an org that also is a watchdog specifically for online/www things like this? I tried ICAAN and INTERNIC, but they mainly are concerned with domain names - which this is not an issue about.
In my case, the problem is that the host (Certihost
, btw) charged me for two accounts even after I told them not to until a problem was resolved. It's not like they didn't receive my request in time - they did, and I have everything in writing. It's not *necessarily* a money issue - it's the idea that they went ahead and charged me anyway... it's like they knew I was contemplating canceling my account, and they wanted to get another charge in. Not only bad business, but unethical - and not to mention illegal. Doing some research in various forums and host reviews, I've found I'm not the only one this has happened to - but I am one who WILL report them... just as soon as I find out to whom.
If anyone knows where I should go with this, if you would please let me know? I'm sure I can get my money back via a chargeback (I've asked Certihost, but they say no way), but I still want to report them and possibly stop them from continuing this practice.