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  Post #106 (permalink)   10-18-2016, 03:56 AM
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Join Date: Sep 2016
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Status: StormWall is offline
1. Good experienced 24/7 support.
2. Security.
3. Uptime.
4. Hardware.
5. Additional features like DDoS-protection.

  Post #107 (permalink)   10-24-2016, 02:30 PM
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Location: UK
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Originally Posted by Rado_Ch View Post
1. Not just Good, but Excellent Support. Both polite, knowledgeable and clear in their explanations. Able to understand client queries and knowing the right questions to ask if they don't. Always there, always fast to respond.

2. Great system administrators that understand the optimal server setup like they know their name. That goes for both setup, optimization and security.

3. A fully-featured solution - you have to have the essentials of your project at one place for easier management. Tools for web building, security certificates, SSH access etc. are used by almost everyone nowadays so don't make your clients look for them elsewhere.

4. Personal treatment - each client comes with their own personal projects that has its own requirements and means to achieve their goals. Those have to be addressed with the needed personal care and understanding. Knowing just that the "customer 325425 is using WP" just won't cut it.

5. Looking for the future - this corresponds with another important thing and that is being unique. In this large pool of hosts you have to know your business very well and always keep an eye on latest technology so you can always strive to get better and provide a better environment to your clients.

Just the first 5 that came to mind, there are certainly some others holding a different weight.
+1 to all these

I personally don't think price is a big one. I've been with expensive providers and their support has been the worst

Lower prices mean hosts need every customer they can get
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  Post #108 (permalink)   11-14-2016, 04:41 AM
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Join Date: Nov 2016
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Status: Ladan is offline
1. Efficience
2. Support
3. Price
This is all that means something for me.

  Post #109 (permalink)   02-07-2017, 05:12 AM
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Join Date: Oct 2015
Posts: 102

Status: archindustries is offline
1. Informed and fast support.
2. informative content
3. easy navigation/administration with website and control panel,
4. servers that run as expected.
5. Decent uptime

  Post #110 (permalink)   02-07-2017, 06:27 AM
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Join Date: Feb 2017
Posts: 45

Status: ikalf is offline
1. support
2. support
3. support
4. uptime
5. up to date hardware and software

  Post #111 (permalink)   02-07-2017, 06:48 AM
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Originally Posted by ikalf View Post
5. up to date hardware and software
this would be difficult for someone that is not in the industry to know if a host has upto date hardware and software.
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  Post #112 (permalink)   02-07-2017, 10:42 AM
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The most important feature is client support and attention if you're good in that is a double win.
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  Post #113 (permalink)   02-11-2017, 02:01 AM
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Originally Posted by View Post
According to you What are the main 5 features a hosting provider should have?
While looking for hosting, usually people search:

backup service
if provide free ssl service
if free monitoring
quality technical support
server uptime
SSD storage
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  Post #114 (permalink)   02-14-2017, 10:22 AM
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Join Date: Feb 2017
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The companies website must work flawlessly and kept up to date.

The companies website must offer indepth plan details/limitations.

The companies FAQs must be current and detailed.

The company needs to offer live chat pre-sales support most hours of the day/night, and paid client support 24/7/365 with multiple methods.

The company must have a easily found link(s) to ALL terms and acceptable use policy including a privacy policy.
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  Post #115 (permalink)   02-14-2017, 10:55 AM
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Originally Posted by easyhostmedia View Post
this would be difficult for someone that is not in the industry to know if a host has upto date hardware and software.
question was

Originally Posted by View Post
According to you

  Post #116 (permalink)   02-15-2017, 11:33 AM
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Quality hardware
Quality software at good prices (maybe retail prices)
24/7 Support
Network uptime of 99.95% +
maybe even bonuses for customers that buy larger quantities or for a longer period of time.

  Post #117 (permalink)   02-18-2017, 10:02 AM
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Join Date: Mar 2016
Location: United States
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Status: CentoHost is offline
1. 24/7 Support
2. Uptime
3. Competitive price
4. Multiple server locations
5. Hardware and network
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