Originally Posted by easyhostmedia
yes sure i am going to freely give my contact details to a SPAMMER.
They should be blocking customers that send out spam and not work with them and ask those who are spammed to give the spammers their full contact details.
so they are in for a shock
We don't provide services for spammers but our customers do, from time to time, end up sending spam unintentionally. An outdated or insecure plugin, vulnerable theme, a contact form with a "send me a copy of my message" option, etc.
Assuming we haven't already proactively resolved the issue, which I can't remember the last time we didn't, we'd need details on the message in order to investigate.
Many times we would use the recipient email address to do that investigation - searching logs.
Now one more thing to think about - if they spammed you - the spammer already
has your email address. If you provide that same email address back and assuming the report goes to the spammer and not a legitimate customer - it's an email they already have :shrug:.