Recent content by chatterbox

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    Any SEO experts here?

    I've always understood the search engines ignore code when it comes to determining uniqueness of content. However today I read an article by a supposed SEO expert who claims that they do hold the code against you so you shouldn't use templates when designing a site. I don't design from scratch...
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    What can be done to prevent DDOS attacks?

    I was just reading a post where they mentioned that their host had gone through two or three DDOS attacks within a year. Isn't there security things that can be put in place to prevent DDOS attacks or do hosts have to just hope for the best?
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    Dealing with spam complaints

    Does a host have the right to yank your account over one spam complaint? I know someone who claimed that this happened to him but this doesn't make sense to me. If hosts did that, it would be too easy to sabotage your competition by putting out false spam complaints. Don't they have to have...
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    Domain registered and hosted by same place

    I've been told be quite a few people to never host my domains at the same place that I've registered them so I haven't done so in years. I'm curious what the rest of you think of this advice?
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    Anyone know what happened with Hostgator?

    I know that every site that I know is hosted with HostGator was down for at least an hour earlier today. I was kind of panicking for a few minutes as apparently my three favorite sites are all hosted there seeing as I couldn't get to any of them. I'm assuming there was some sort of server...
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    Try surveying your customers

    I have seen a lot of people ask things like what should I do to stand out or what are customers looking for in a web host, etc. Try asking your customers what they want by using a survey. I believe surveymonkey.com will let you do a small survey for free. Make sure to give multiple choice and...
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    Do you publish any kind of newsletter?

    I know not everyone does but it might be something to consider. I find it's a great way to get information on other products my hosting companies offer that I may not have known about, plus the best ones have articles about different aspects of online business. I was curious as to how many...
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    Good form creation software?

    Is there any program where you can input all the information that you want and it will format the proper HTML for a form? I'd like something where I can just copy and paste the results into webpage.
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    How many of you have staff?

    I'm curious how many people are actually running their hosting business pretty much on their own and who hires support staff? I would think that it would be difficult to keep up with by yourself in such a customer support intensive business but I have heard of people doing it.
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    Do you outsource promotional efforts?

    I'm wondering how many do all their own promotion and how many outsource to SEO or advertising professionals? I know going with an SEO company can be expensive but there are freelancers who will do things relatively cheaply.
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    Idea for promotion

    What do you think of a site that lists every known webhost and reseller along with user reviews of their services? Obviously, it would have to grow over time in order to be comprehensive. How would a site like that be monetized in order to make some money from it?
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    Iron Chef

    Probably one of the most off-topic posts I've ever done but the show happens to be on right now and I'm curious if anyone else in here likes to watch? Tonight the special ingredient is pumpkin.
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    Good source to learn?

    I posted an ebook that I'd found but unfortunately it wasn't what it was cracked up to be (thanks to those who let me know). So if you are interested in entering the reselling or hosting business, where is a good source of information to learn all about it other than this forum, of course?
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    Found a ebook that might be useful

    I've been researching while I weigh out all the issues involved with possibly starting a small reselling business. I waver between wanting to try it to not wanting to go there, you know? There's the customer service headaches that I'm not sure I want to deal with and all. Anyway, I did...
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    Creating FAQ or knowledge base

    I heard this suggested in a different forum for dealing with customers for a different business but it seemed like a good idea for any business that has customer support issues. The person was saying that they put every question along with the answer into a FAQ so that as time goes one, almost...

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