Recent content by GnomeyNewt

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    Web Hosting Wiki

    I noticed WHT opened up a hosting wiki. It seems like an interesting project, but I'm wondering why they don't credit the authors more? I have attempted to look for the author of a couple of the articles and I can't seem to locate them. I wonder how successful it will be? Forums seem to be...
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    Running a blog for your hosting co

    Do you guys have a blog currently and are you active in posting in it? Does it bring in any extra traffic and customers?
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    Live chat, do you still provide it?

    It seems chat is overrated these days. Mostly what I'm hearing is that chat is harder to solve issues and its better to send technical questions to tickets/e-mails. Using chat only for sales request, what do you guys currently provide over live chat if you provide it at all?
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    What magazines are you subscribed to?

    There is an old thread about this here here, but I thought I'd start a new thread to include any magazines you are subscribed to offline, including tech related. I'm still subscribed to the Search Engine Marketing Standard, not that I'm any good at SEM tho :). But it helps me out a bit. Still...
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    A Domain Name Worth $100 Million

    Did you guys see that dictionary.com was sold for $100 Million, thats crazy stuff! http://bits.blogs.nytimes.com/2007/07/16/a-domain-name-worth-100-million/ Sounds to me tho like it was the entire site, not the domain worth itself but the site?
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    What e-mail program is everybody using?

    I've been using PocoMail for a few years now and its started to do strange things, so I've decided to look around for other options. What e-mail program is everybody using these days?
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    ClientExec vs. WHMCS

    With the new ClientExec coming out and I need to purchase to upgrade because my support ran out about 3 months ago. I've been hearing a lot of good things about WHMCS. Anybody who used both these programs want to let me know why they choose one over the other?
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    New ClientExec 3.0, anybody upgrade?

    My subscription ran out at CE and I'm wondering if I should wait to renew still? Anybody see a big difference with the newer version? Their new site is pretty nice, thats for sure! :thumbsup:
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    Things not to say to your customer

    I'm writing an article on things not to say to your customer. I have a few ideas, but I'm looking for a few more. Possibly things you've said that either backfired on you or you just flat out should not say. Here are some that I've actually seen my co-workers in the past say to customers: 1)...
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    Domain Reseller Register API's

    Who has the best reseller api for reselling domains? I have only worked directly with Enom's API in the past but interested to know of any other domain reseller companies offering something similar? Should be easy to integrate and have most features available in the API.
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    cPanel 11, Has Arrived!

    Now that cPanel 11 is finally here and I've noticed many host have actually upgraded to it, how is everybody liking the release so far? What are your customers saying about it? From a customers point of view, I do like the new ajax/javascript functions they have added. It does make it a little...
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    Can’t enable cPanel demo mode? We have the solution!

    YOU CURRENTLY ... Are unable to enable cPanel demo mode from host restrictions. Don’t want to enable cPanel demo mode for security risks. Want to have a live working cPanel demo with your own logo, themes, & add-ons. Need a reseller WHM demo also with your own logo, themes, & add-ons. WE...

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