Recent content by jlynch

  1. J

    Christmas plans

    Anyone getting any new gadgets for Christmas? I'm trying to give my wife a list, but thought that I better see what other folks were looking at first. :D That way she can't tell me I'm out of my mind. LOL
  2. J

    underlying principles

    I think that the most important thing to customer service is that you have it with some underlying principles about what's important. I'm trying to gather ideas of what these might be. Any suggestions?
  3. J

    Alternatives to Paypal

    What are some good alternatives to Paypal? I'm looking to add something different to my options than what I already have. I've heard a bit about something that goes with Checkout or something like that?
  4. J

    colocation hosting

    What's colocation hosting? I'm sorry if this is a dumb question, but I haven't heard about it before. I'm familiar with VPS and dedicated, both and have been learning about cloud hosting.
  5. J

    Google Voice

    Anyone know anything about Google Voice? I keep hearing bits and pieces here and there, but I haven't been able to track much else down.
  6. J

    What's the trick?

    What's the best trick to growing the business through marketing? I'm just learning about how people can pay for different sorts of marketing/PR and it blows my mind. I don't know where to begin.
  7. J

    cloud hosting

    Is anyone familiar here with cloud hosting? We recently switched to a provider that makes this possible and we're very happy with it. It makes it much easier for us to work from a distance.
  8. J

    What's the best way?

    What's the best way that you've found of promoting and marketing your services? Do you target a specific audience? I know that there are other threads that are kind of about this, but I wanted to get some specific answers. What are the best services/optimizations of spending your resources...
  9. J

    Graphic Designers

    Where do you go to find your graphic designers? I'm looking for one, but don't know where to begin when it comes to credentials and those sorts of details. Do you mostly just look at their work and make a determination from that?
  10. J

    First steps?

    What are the first steps that I need to take if I'm going to work on building this business? I've been doing some reading, and I know that a business plan is a good call, but what else should I do as a first step?
  11. J

    How did you get started in web hosting?

    I've done a lot of domain name reselling, but haven't yet dabbled in web hosting. How does someone get started in this? It seems like a smart option. Any tips would be appreciated.
  12. J

    Where do you get your customer service from?

    Do you outsource your customer service or have people do it where you are? I'm trying to decide how to set ours up, and I know it's cheaper to route it elsewhere. I hesitate though, because it can be a terrible experience (on the customer side) to call for help and speak with someone who...

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