KickStart, a program designed to maintain high quality customer service, has been launched by ServInt. After signing up for a ServInt account, new customers can categorized themselves as people who need help, after which they are contacted by the company’s services team to discuss their needs. The company says it took them two months to […]
GoDaddy launched their new customer care facility located in Hiawatha, Iowa. It will accommodate 500 employees and the company is looking to fill at least 60 positions as soon as possible. Up to 150 more people will be hired over the next year. The company’s revenue was increased 22% last year. The Iowa Lt. Governor […]
SingleHop has released a server control system which is designed for Apple’s latest gadget, the iPad. According to the company, it is the most advanced dedicated system available in terms of server management. The LEAP platform is divided into many divisions including LEAPipad and LEAPWidget. LEAPipad features a response within 15 minutes of a submitted […]
The New York Times has released the results of their annual survey of the best places to work in the latest edition of the Sunday Times and web hosting and cloud services provider Rackspace has earned honors in several categories, including top spot in the ranking of IT services companies. The honors mark the third […]
Web hosting provider Eleven2 announced today that it has opened its new corporate headquarters in Houston. Located in a third floor of a six-story multi-tenant office building, the new headquarters will allow the company to double the amount of onsite employees of the company as well as strengthen its staff for customer support department.
It’s been almost one year since we examined the virtues and short-comings of top web host 1&1 Internet. With 10 million registered domain names, 9 million customer contracts and 5 data centers in operation, 1&1 is clearly claiming a massive share of the hosting market. What begs for closer inspection is how 1&1 Internet can […]
“In addition to being located in a disaster-free zone, they provide secure, enterprise-level facilities, a range of cost-effective services including local technical and admin support and importantly, the geographic load balancing we require for our organization. We were impressed at how C7 demonstrated great flexibility in accommodating our high growth needs. C7 has built an […]
Domain registrar GoDaddy.com is expecting to open its new customer care center it is currently building in Iowa. The company plans to hire approximately 60 people (locally) in order to support the new customer service office.
Gogax unveiled its new customer portal, in which it has improved on account management functions, detailed bandwidth reports, and operating system reloads. Before the official launch, customers tested the new portal to weed out bugs and test functionality. The new technology is offered at no cost with all regular server products.
Slamdot, a Knoxville-based web development and web hosting company has unveiled a first-of-its-kind retail store selling professional web site packages. Opened yesterday, December 4, 2009, the company’s store is located at 108 South Gay Street in Knoxville, Tennesse. Apart from offering in-store training, customers can also receive technical support.